Learn how to create a Department on ChatGuru

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Having an organized work environment allows company employees to perform better and be more motivated. Furthermore, achieving this feat is capable of optimizing the execution of daily activities. With this in mind, within its WhatsApp management system platform , ChatGuru has developed tools that assist in this process, one of which is the Departments section . Departments function as user groups , allowing the account administrator to more practically manage the permissions of each attendant. The function makes it possible to create different rotations using the chatbot or to share chats between users. How to create a new department on ChatGuru? To create a department, you must click on the “Users” menu and select the “Departments” option at the top of the screen. Next, you must click on “New Department”, choose a name for the department, select the users who will be part of it and define the permissions they will have. Finally, you click on “Save Department” and that’s it! He was raised.

Fun facts about ChatGuru departments: A user can participate in one or more departments; The permissions assigned to departments are added to the individual user's permissions, that is, if the user has permission to delete tags in their individual record and is part of a department that does not have this permission, only this department user will be able to delete tags. The same example also applies to the opposite situation, in which the user has permission in the department Industry Email List and does not have it individually. There is no department limit It is possible to change ChatGuru ChatGuru is a WhatsApp management system software, which has powerful tools capable of helping a company offer excellent customer service and develop marketing strategies. Our solutions have several features, such as allowing several people to access a single WhatsApp number, agents searching for a contact through different types of filters , scheduling messages to send to the contact, using automatic and intelligent funnels and more.



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